LANSHIN Reviews

LANSHIN has an overall rating of 3.8 based on 17 reviews. Customer feedback on LANSHIN is mixed.

3.8/5.0

17 reviews

5 Stars

9

4 Stars

3

3 Stars

4

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3

1 Star

1

All LANSHIN Reviews (17)
DEWOLF
May 27, 2026
"Chipped way too fast"
I was kind of in a rush when I started using it, but even after just a short time mine chipped. It just felt a little cheap overall, which was disappointing
hello_lois995
May 24, 2026
"Booking was frustrating. More than it needed..."
Booking was frustrating. More than it needed to be. The site kept freezing up on me, and I wasn’t even sure if my appointment actually went through until later. Support did reply. Just not super helpful. For the price, I expected it to be smoother
Jon_jaynes83
April 22, 2026
"I always feel good trusting this shop"
I was in a calm mood when I stopped by, this shop just always gives me a good feeling. They come across as honest, reliable, and easy to trust...
PhilipSmith
April 19, 2026
"Clear instructions, but I felt a bit ignored"
The instructions on lanshin.com were really clear and easy for me to follow. I didn’t feel lost or like I had to keep going back over the same part again and again.

Everything was laid out in a simple step-by-step way, which I appreciated because I’m not always the most patient with long directions. That part made the whole process feel smooth.
The only thing is, I did feel a little ignored when I had a question and didn’t really get much of a response. Still, the instructions themselves were easy to understand, so overall it was a decent experience.
hello_william520
April 12, 2026
"Worth the money for me"
I’m happy with this purchase. The quality feels good, the price seemed fair, and it’s been useful for what I needed.
Roger_crosier88
April 10, 2026
"My skin hasn’t been looking so irritated lately"
I’ve been using the gua sha and oil for a few weeks now, and I can’t say it didn’t make a difference. My face seems less puffy in the mornings, and the redness I usually get has calmed down a bit too. It’s not some miracle fix or anything, and it ain’t exactly cheap, but my skin does feel healthier overall. Shipping was fine, nothing too exciting.
janet_Miller73
April 01, 2026
"Skilled, but a bit rushed"
The practitioner seemed to know what they were doing. I felt like they had good skills. But the session felt a little rushed. I wish there had been more time
KateHawkins
March 25, 2026
"Decent, but the shipping dragged a bit"
I ordered a gua sha tool and it did show up in good condition, so no complaints there. The tool itself feels nice and smooth, but the shipping took longer than I thought it would, and the tracking updates were kind of, well, not super clear. Overall it’s fine, not something I’m raving about, but not bad either. I’d probably order again if there was a good sale
IsraelConrad_31
March 16, 2026
"Easy site to shop on"
The site was easy to get around. The menu made sense right away, and I found the gua sha tools and skincare stuff without having to click through a bunch of random pages, which I appreciated because sometimes these sites... yeah.

Checkout was simple too. The product pages had enough details for me to feel like I knew what I was buying, but not so much that I got overwhelmed. I think I had my order done in just a few minutes
SylviaBlackman_96
March 16, 2026
"Facial was okay, but I’m curious if others felt rushed too"
The facial itself was fine, but it felt a little rushed to me. I was expecting a bit more time and attention, so I’m not sure if this is normal here or if I just caught them on a busy day. Curious if other people had a similar experience...
Joseph.calderon
March 12, 2026
"Late delivery and poor updates"
My order ended up arriving much later than expected, and I barely got any clear updates along the way. I get that delays happen, but not knowing what was going on made the whole experience frustrating and made me trust the company a lot less.
judith_Hamby86
February 27, 2026
"Felt like the right picks for my skin"
These recommendations worked well for me. I had a good feeling about them after trying them out, and my skin seemed to respond nicely
DominiquePacheco
February 20, 2026
"Helpful skincare tips without feeling overwhelmed"
I originally came here just looking for some gua sha tips, but I ended up clicking around and reading a bunch more. The posts explain things really clearly, like in a way that actually makes sense, and it doesn’t feel pushy at all. It’s easy to follow, easy to understand, and I realized a few things I was definitely doing wrong.
Charles-henderson
February 09, 2026
"Looks nice, but the pricing feels off"
The products do look nice, and I was interested at first. But once I saw the prices, it kind of felt like you’re paying more for the look than what you’re actually getting. I’m not saying they’re taking advantage of people, but the value just didn’t feel there for me.
jamesmilewski0556
February 05, 2026
"It did calm my skin down, eventually"
I’ll give it credit, this actually helped my skin calm down. It wasn’t an overnight thing though, which I feel like could’ve been made a little more obvious. After sticking with it for a bit, I did start seeing a difference.
veronica1985
February 01, 2026
"Really happy with the ingredients!!!"
I’ve ordered from LANSHIN a few times now, and the ingredient quality is what keeps bringing me back!!! Everything feels clean, gentle, and thoughtfully made, not like it’s packed with a bunch of random filler stuff!!!

My skin is reactive, so I’m always a little nervous trying new products, but nothing has made me break out or feel itchy so far!!! Everything feels fresh and really nice to use. Definitely 5 stars from me!!!
Michael_bodrey84
January 31, 2026
"I was surprised by how easy the return..."
I was surprised by how easy the return was. The whole process was simple, there was no hassle, and I got my refund really fast
Jill_broadway99
January 17, 2026
"Customer service took too long"
They did get back to me eventually, but I had to wait a lot longer than I expected. Once someone finally replied, the help was fine, but the slow response was frustrating. If this keeps happening, I’d probably start looking elsewhere.
marie.Ingram
January 03, 2026
"Nice packaging, but a little disappointing"
The box looked nice overall, so I’ll give them that. But it did arrive slightly dented, which was a bit annoying. Not the end of the world, but I definitely expected it to be in better shape.
robert1971
December 13, 2025
"Everything showed up perfectly"
My LANSHIN order arrived exactly how I placed it, which made me so relieved. All the right items were there, the quantities were correct, and nothing was missing or randomly swapped. I always feel a little anxious ordering skincare online, so it was such a nice feeling to open the package and see everything was spot on. Really happy with the experience.
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